This position dispatches police, sheriff, and fire units to emergencies using a Computer Aided Dispatch System
receives and extracts information of an emergency nature including
caller information
nature of emergency
location
phone number
Receives and processes complaints, assistance, and information requests from the public by either referring the party to the appropriate division or department or supplying the information
Perform entry, update, retrieval, and documentation from various files available via the NLETS/TLETS system
Requirements
Requires the ability to operate a computer terminal/printer and telecommunications device for the deaf.
Ability to perform all telephone communications and dispatching of police, sheriff, and fire units preferred. Must type 35 WPM
Must have the ability to learn the geographic features and streets within the area served
Make independent decisions involving sensitive situations
Maintain confidentiality
Give emergency medical procedures by way of telephone including CPR
Work well under pressure
Exercise good judgment
Make sound decisions in emergency situations
Graduation from high school or equivalent required
Salary and Benefits
$1,945.00 per month, paid semi-monthly
Texas Municipal Retirement system -Employee pays 7% and the City matches 2 to 1.