Why am I unable to turn on my water after the new meter was installed?

In rare instances, the main cutoff valve to your home may be left off. This will occur when the installation team is not able to pressurize your home following the installation. The normal cause of this condition is when an inside spigot is opened during the installation and subsequently left open. The water is not turned back on to ensure a sink or bathtub does not overflow with the resident not home to turn the water off. In these cases, your water will be left off and a notice will be left on your door providing you a point of contact to call to have your water turned back on.

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1. Why is my water meter being replaced?
2. Does this mean my bill will increase?
3. Will the City be raising water rates to pay for the new system?
4. When will this work be performed?
5. How will this affect my service?
6. How long will the installation take?
7. Do they need to come inside my house?
8. I'm on vacation or not available that day. Who do I call?
9. Why am I unable to turn on my water after the new meter was installed?
10. What is "AMI"?
11. Will the electronic device on the meter interfere with other electronic equipment?
12. Is the electronic device and data encrypted?
13. How will usage be verified during the transfer from one meter to another?
14. Is there any special care or maintenance that I need to do to my new meter?
15. When can I access my water meter information online?
16. I still have questions. Where can I get additional information?