Is there any special care or maintenance that I need to do to my new meter?

Your new meter does not require any maintenance by the homeowner. As before, the City will take care of all maintenance. Please note that your new meter has transmitting technology which automatically sends usage information to our offices. Damage to the transmitting equipment will send an alert to the Water Utilities department prompting an inspection. Please take precaution when caring for your lawn near the lid mounted transmitter.

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1. Why is my water meter being replaced?
2. Does this mean my bill will increase?
3. Will the City be raising water rates to pay for the new system?
4. When will this work be performed?
5. How will this affect my service?
6. How long will the installation take?
7. Do they need to come inside my house?
8. I'm on vacation or not available that day. Who do I call?
9. Why am I unable to turn on my water after the new meter was installed?
10. What is "AMI"?
11. Will the electronic device on the meter interfere with other electronic equipment?
12. Is the electronic device and data encrypted?
13. How will usage be verified during the transfer from one meter to another?
14. Is there any special care or maintenance that I need to do to my new meter?
15. When can I access my water meter information online?
16. I still have questions. Where can I get additional information?