When can I access my water meter information online?

At this point in time, the City crews are working solely on the installation of the meters and data collection system. Once we’ve tested to insure hardware and software is working properly, we’ll make the data system and all its resources available to the public. We do not currently have an estimate for when this will launch, but information will be provided when we do.

In the meantime, the newly installed water meters will work with our current system, and residents can expect water billing to continue as usual.

Show All Answers

1. Why is my water meter being replaced?
2. Does this mean my bill will increase?
3. Will the City be raising water rates to pay for the new system?
4. When will this work be performed?
5. How will this affect my service?
6. How long will the installation take?
7. Do they need to come inside my house?
8. I'm on vacation or not available that day. Who do I call?
9. Why am I unable to turn on my water after the new meter was installed?
10. What is "AMI"?
11. Will the electronic device on the meter interfere with other electronic equipment?
12. Is the electronic device and data encrypted?
13. How will usage be verified during the transfer from one meter to another?
14. Is there any special care or maintenance that I need to do to my new meter?
15. When can I access my water meter information online?
16. I still have questions. Where can I get additional information?