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Customer Service

Show All Answers

1. Do you have eBilling or eNotification?
Yes, To sign up for eBilling or eNotification, go to "Pay My Bill" then log in and click the "Manage eBilling" link on the left side of the page. Select your delivery option, enter your email, and submit. "Pay My Bill"
2. Is there a Help Document for Online Bill Pay?
Yes, please click the Online Bill Pay Help Doc
3. How do you read a 1 inch or less Water Meter?
Click to read a 1 inch or less meter.
4. How do you read a 1.5 inch or more Water Meter?
Click to read a 1 inch or more meter.
5. How do you read a 1 inch or less Auto-Read Water Meter?
Click to read a 1 inch or less Auto-Read meter.
6. How do you read a 1.5 inch or more Auto-Read Water Meter?
Click to read a 1.5 inch or more Auto-Read meter.
7. How do you read a 1 inch or less Neptune E-Coder Water Meter?
Click to read 1 inch or less Neptune E-Coder Water Meter
8. How do you read a 1.5 to 2 inch Neptune E-Coder Water Meter?
Click to read 1.5 to 2 inch Neptune E-Coder Water Meter

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  1. 300 N Loraine
    Midland, TX 79701

    Phone: 432-685-7100

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