Citizens and businesses will see the City of Midland roll out the first phase of a new integrated software system on April 28, with changes that will affect the City’s permitting, inspection, code compliance, plan review and land management processes.
The new system will allow citizens to conduct business with the City online in order to apply for permits, submit plans, view plan review comments, pay for permits, schedule inspections or view inspection results. The changes are expected to be fully implemented by Dec. 1.
The City of Midland’s Development Services Division, Engineering Department and Fire Marshal’s Office is asking for help from their customers during implementation of the new software to aid the City’s transition to better customer service.
Contractors who are registered with the City are asked to re-register on the City’s website immediately at www.midlandtexas.gov/ContractorInfo. Residents and contractors who currently have open permits are asked to contact the City at 432-685-7391 before their next inspection to ensure their information remains on file.
Permits that are currently open will need to be reissued in the new system to create a smooth transition. Exceptions will be made on a case-by-case basis.
A deposit of 25 percent of building permit fees will now also be required for building permit applications received on or after April 28. The 25 percent deposit will be credited at the issuance of the permit and does not affect actual permit fees.
Inspection requests and procedures are not changing during this transition, but turnaround times may slow down as staff work to make future processes more efficient through the new software.###
Media Contacts: Building Official Steve Thorpe and Development Services Director Chuck Harrington